FAQs

General Questions

Q: Where is Alphatires located?
A: Alphatires is based in Calgary, Alberta. We operate by appointment only, so please call us before visiting.

Q: What are your business hours?
A: Our hours are Monday – Saturday, 10:00 AM – 5:00 PM. We work by appointment only, so please contact us to schedule a visit.

Q: Do you offer delivery?
A: Yes, we offer delivery services within Calgary. Contact us for delivery options and fees.

Q: Do you provide tire installation services?
A: While we specialize in selling high-quality tires, we can recommend trusted installation service providers in Calgary.

Tire Selection & Buying Guide

Q: How do I know which tires are right for my vehicle?
A: Choosing the right tires depends on your vehicle type, driving habits, and Calgary’s road conditions. Contact us, and we’ll help you find the perfect fit.

Q: Do you sell both winter and all-season tires?
A: Yes! We offer winter tires for Calgary’s harsh winters and all-season tires for year-round performance.

Q: Do you carry budget-friendly tire options?
A: Absolutely! We stock affordable tires, including high-quality Chinese tire brands like Haida and HILO, that meet Canadian road safety standards.

Q: Do you offer wholesale pricing?
A: Yes, we provide wholesale tire deals for businesses, mechanics, and fleet managers. Contact us for bulk pricing details.

Tire Maintenance & Care

Q: How often should I replace my tires?
A: Tires should generally be replaced every 3-6 years or when tread depth falls below 2/32 of an inch. If you notice cracks, bulges, or uneven wear, it’s time for a replacement.

Q: What’s the ideal tire pressure for my vehicle?
A: Tire pressure varies by vehicle. Check your owner’s manual or the driver’s side door sticker for recommended PSI. Keeping your tires properly inflated improves fuel efficiency and safety.

Q: How do I store my seasonal tires?
A: Store tires in a cool, dry place, away from direct sunlight and chemicals. Stack them flat or hang them to prevent deformation.

Orders & Policies

Q: Can I return or exchange my tires?
A: We accept returns or exchanges on unused tires in their original condition within a specified period. Contact us for our full return policy.

Q: Do you offer warranties on your tires?
A: Yes, many of our tire brands come with manufacturer warranties. Ask us about the specific warranty coverage for your tire purchase.

Q: What payment methods do you accept?
A: We accept cash, credit/debit cards, and e-transfers for your convenience.

Need More Help? Contact Us!

If you have any other questions, feel free to reach out. We’re happy to assist you in finding the best tires for your vehicle.

📞 Call Us: 403-870-2599
📍 Location: Calgary, Alberta
🕙 Business Hours: Monday – Friday, 10:00 AM – 5:00 PM (By Appointment Only)

Drive with confidence – Get the right tires at Alphatires today!